Information Communications Technician – Advanced Apprenticeship
Exeter College
The Advanced Apprenticeship is suitable for those who already have strong technical knowledge and understanding of ICT systems and who wish to extend their knowledge and skills with more advanced hardware and software issues.
The role of an ICT involves undertaking a vast array of specialist roles supporting business critical requirements and focus on customer solutions. Networking, Server, IT Essentials, Secure Communications, programming, and databases are just an example of typical tasks and projects undertaken within the likely areas of employment.
You will:
• Learn how to use tools to problem solve, troubleshoot, and resolve IT issues as well as monitor and maintain systems and/or platforms to maximise productivity and user experience
• Find out how to install and configure computer systems, diagnose hardware and/or software faults and solve technical and application problems, either remotely or in person
• Learn about the role of an ICT, which involves undertaking a vast array of specialist roles supporting business critical requirements and focus on customer solutions. Networking, Server, IT Essentials, Secure Communications, programming, and databases are just an example of typical tasks and projects undertaken within the likely areas of employment
• Be taught a range of topics, including how to set up IT Systems for new users; customer support, maintenance processes; basic elements and architecture of computer systems; recording, analysing and communicating data; cabling and connectivity and effectively operating a range of mobile devices
• Choose from three optional pathways – Support Technician, Network Technician or Digital Communications Technician
This Apprenticeship is ideal if you are interested in hardware, software, network systems, and enjoy problem-solving.
Entry Requirements - Maths and English GCSE, grade C/4 (or equivalent). If you do not have these qualifications our team will support you to gain Functional Skills alongside your Apprenticeship.
The role of an ICT involves undertaking a vast array of specialist roles supporting business critical requirements and focus on customer solutions. Networking, Server, IT Essentials, Secure Communications, programming, and databases are just an example of typical tasks and projects undertaken within the likely areas of employment.
You will:
• Learn how to use tools to problem solve, troubleshoot, and resolve IT issues as well as monitor and maintain systems and/or platforms to maximise productivity and user experience
• Find out how to install and configure computer systems, diagnose hardware and/or software faults and solve technical and application problems, either remotely or in person
• Learn about the role of an ICT, which involves undertaking a vast array of specialist roles supporting business critical requirements and focus on customer solutions. Networking, Server, IT Essentials, Secure Communications, programming, and databases are just an example of typical tasks and projects undertaken within the likely areas of employment
• Be taught a range of topics, including how to set up IT Systems for new users; customer support, maintenance processes; basic elements and architecture of computer systems; recording, analysing and communicating data; cabling and connectivity and effectively operating a range of mobile devices
• Choose from three optional pathways – Support Technician, Network Technician or Digital Communications Technician
This Apprenticeship is ideal if you are interested in hardware, software, network systems, and enjoy problem-solving.
Entry Requirements - Maths and English GCSE, grade C/4 (or equivalent). If you do not have these qualifications our team will support you to gain Functional Skills alongside your Apprenticeship.
Subject area(s)
IT
IT
Course level
Level 4
Level 4
Course format
Face-to-face (daytime)
Face-to-face (daytime)
